Cutting Experts, Expanding AI

As government cuts experts and expands AI, public services and government decisions are increasingly being handed to algorithms, vendors, and automated systems – with growing risks to privacy, cybersecurity, and accountability.

Cuts and rushed AI expansion threaten public services

The federal government is rapidly expanding the use of AI and automated systems while cutting the public experts who review decisions, protect sensitive data, and ensure services remain fair and accountable. Canadians are being asked to trust systems that increasingly operate with less human oversight and more reliance on private vendors and algorithms.

This shift affects far more than technology. Automated systems are increasingly being used in audits, inspections, claims processing, and other decisions that directly affect people’s lives.
Auditor General findings already show that rushed automation and replacing experts with bots reduce service quality and response times. Canadians are right to expect that important decisions affecting their finances, health, safety, and livelihoods are reviewed by accountable human experts – not left entirely to algorithms or outsourced systems.